If the renter provider or agents does not respond to the request, the renters can pay for the repairs as long as it will not cost more than $2500. This should be paid back by the renter provider within seven days.
Here are list of repairs legally defined as “URGENT”
Requesting for non-urgent repairs should be in writing which includes the damage and the date the repair was requested.
Here are some forms you can use in requesting non-urgent repairs.
If you want to know more about the law regarding Urgent and Non-urgent repairs
Section 74 – Application to Director to investigate need for non-urgent repairs
Section 75 – Application to Tribunal for non-urgent repairs.